Stone Pond Consulting

Grow revenue, unblock capacity and increase profit with AI.

For field services businesses with $10m+ in revenue.

Book a call
Field service team inspecting rooftop HVAC equipment

What we do

Grow revenue.

AI that finds new customers, wins more enquiries (replies, quotes, follow-up) and sells more to existing ones (pricing, upselling).

Unblock capacity.

AI that plans schedules and routes, writes field reports, and runs hiring and training.

Increase profit.

We automate your back office: invoicing, collections, supplier bills and payroll.

We find where your business is losing money, then build AI that does the work to fix it.

Our team’s experience

  • Bain & Company
  • Kismet
  • Airtree
  • Eucalyptus
  • Microsoft
  • TRAILD
  • Grok Ventures
  • Taronga Ventures
  • Woolworths
  • Xero
  • NAB
  • Donesafe

The audit

We start with an audit

  1. Week 1

    We go through your data.

    We connect to your systems (read-only) and analyse every job, quote and invoice.

  2. Week 2

    We talk to your team.

    We map how your key people work and spot where technology can improve it.

What you get at the end

  1. Custom KPI dashboard.

    Tracks your important KPIs and shows which matter most.

  2. Growth levers report.

    Every lever, ranked and sized in dollars.

  3. AI agent map.

    Every agent that would help, and where it would run.

  4. Your first AI agent.

    Fully specced and ready to build.

  5. Ask your business anything.

    All your data in one place. Ask “which jobs lost money last quarter?” and get the answer.

The build

We build the AI agents

Fixed price.

Half up front, half on results.

Every build includes training.

Hands-on sessions for the people who use it.

We can also help your team become AI native.

We train your office team to use AI in their daily work.

Team

Who we are

George Lowndes

George Lowndes.

Led full-company transformations and change management programmes at Bain. Invested in built-environment companies at Taronga Ventures and helped them run operational change.

Josh Neil

Josh Neil.

Founded a go-to-market agency building sales and marketing systems for services companies. Has since built sales, marketing, recruiting and technology systems for companies including building compliance and construction firms.

Ada Yin

Ada Yin.

Led the AI integration of 23 acquired businesses in a year at Kismet, increasing profit margin from 25% to 60%. Previously a data scientist at Microsoft.

Welly Salim

Welly Salim.

Principal AI engineer. Led engineering teams automating contracts, approvals, compliance checks, incident reporting and safety inspections. Worked with companies including Woolworths, Xero, NAB and Donesafe.

Book a call

Tell us how your business runs, and we’ll show you where AI would make the biggest difference.

Book a call team@stonepond.com.au